They are always out of items I've asked for. They need to do their inventory better. Won't go back to this one
Very busy store. Coffee was not made as order and had to send it back. Staff needs to slow down and not panic during the morning rush. Staff seemed overwhelmed, which caused them to be short and annoyed by the customers.
Minimal customers and still couldn't get the order correct. The only thing that was right the first time was the milk I selected from the cooler. Everything else was incorrect.
Shelby was unprofessional and made 3 people's drinks before mine and my boyfriends. Made me put my own splenda in my coffee. What is the point in the cashier typing it in when I have to do it myself? I got my food before my coffee. I've never met someone so rude. If your a tourist go to the Gatlinburg location it is much friendlier service and quick. The manager and staff doesn't know what they're doing. They take breaks and stay on their cell phone while the place is busy. AWFUL PLACE.
Not bad food, staff made it better
Dunkin Donuts is a US Bakery based in Pigeon Forge, Tennessee. Dunkin Donuts is located at 2209 Parkway, Pigeon Forge, TN 37863, USA.
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