Worst Taco Bell service I've ever had. Placed order then waited over 15 minutes before I went back to the counter to see where my order was. No one at the counter, had to wait another minute or two before someone came to the counter. While I was waiting for an employee, another customer told me he had seen them serving drive-up customers ahead of the dine-in customers. Finally got someone to come to the counter, I told him I had waited over 15 minutes, still no food. He said he would check on it. ONLY THEN did they start preparing my order. While I was waiting I told the couple behind me of my experience and they left. I was very tempted to get a refund and leave also. I did see other dine-in customers waiting a very long time also.
My experience at the Newport Taco Bell was an excellent one. The order was correct, hot and fast. The employees were great too.
We go here a lot after work because we get off so late and I have tips from the night. Anyway we usually ask for a bunch of mild sauce and one worker decided he was going to fill the entire bag with sauce! I fit it all in 2 gallon sized Ziploc bags when I got home. Only downside was the bag ripped and the sauce flattened my burritos. Not cool! It was pretty funny though. And the food is good.
Was very short handed and seemed very disorganized. We waited in drive thru for ten minutes to place order. Once order was placed was told it would be another 15 minutes to get our order. We ended up going inside to wait. Food quality & staff was just average.
ABSOLUTELY TERRIBLE SERVICE from night crew. Got my order wrong FOUR times!!!! And on top of it tried saying I was a liar then showed them the receipt and finally got my order fixed but do not recommend this drive thru to anyone!
Taco Bell is a US Meal Takeaway based in Pigeon Forge, Tennessee. Taco Bell is located at 3310 Parkway, Pigeon Forge, TN 37863, USA.
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