I have mostly good things to say about this store. I shop there all the time and usually get good, prompt service. When traffic is busy with the tourists, it is a convenient place for my wife and I to shop and we usually get quite a lot more than what we go there for. Most of the employees are kind and quickly answer any questions we have. We did, however, have a bad experience there today. We bought a set of curtains that we found was slightly too narrow when we got home. We decided to go back and exchange them for wider ones. When we got there, we were informed that they could not return nor exchange curtains once they were out of the packaging. I told the girl that that was a shame because they would lose a lot of business from us as we would not do business with them if they did not allow this. I mean, it was curtains and I had only purchased them a half hour earlier. She went and got her manager who looked miserably unhappy. She came out, flopped the curtains around for a bit, gave me a dirty look and told said that they would just have to damage them out, meaning to go ahead and allow the exchange. Though I was grateful for the allowance (which never should have been an issue to begin with) as I walked away to get the other curtains, I noticed her staring out the window angrily shaking her head. I certainly hope she does not treat her employees with as much disrespect as she showed us today.
This family Dollar has a lot more than the others I have been to and the staff is so nice
Great store for our family. We love this store!!!
Store was messy. Heard one of the employees say it was not that messy and they are good to close, I guess messy is normal for them.
They are never lined out the door. They are in the same field as a park..we stop there all the time on the way to park to load up on cheap snacks and waters!
Family Dollar is a US Supermarket based in Pigeon Forge, Tennessee. Family Dollar is located at 641 Wears Valley Rd, Pigeon Forge, TN 37863, USA.
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