Do NOT eat at this place. My husband and I rented a cabin for the weekend and decided to order some pizza. We ordered a meatball sub, cinnamon sticks, and a pizza with half hamburger, bacon, and pepperoni, and half onion, mushroom, black olive and tomato. For starters, the cost was $40 dollars to deliver so I am unsure why people are saying it's cheap. The delivery guy was nice and we tipped him well because he walked up a huge flight of stairs and was very friendly. That was our ONLY good experience with this awful place. When we opened up our food the bread on the sub was black and burnt to a crisp, over half of it was inedible. The cinnamon sticks were also burnt horribly. The pizza wasn't that bad but it had ham on it instead of hamburger and my husband hates ham. I also asked for garlic sauce and they didn't send any. We called and they told us we could get a replacement order the next morning before we traveled 5 hours home. We called the next morning and the breakfast guy refused to replace it! He told us we had to wait until 4pm which was impossible because we were leaving. We called back that evening to speak to a manager and apparently the store doesn't have any and only an owner that is never there. The guy we spoke to that evening was friendly but said he couldn't authorize a refund and to call back today. Well, my husband called and the owner refused a refund!!!! He said we should have gotten it the first night. I'm so fed up with this stupid business. The food was not good and the service even worse. I paid 50 dollars (after tip) for horrible food and we are disputing charges with our bank because this is ridiculous. Do NOT eat here. Seriously, you'll regret it. They are also located in a gas station and charge a 5 dollar service charge for the kitchen!
Our hotel gave us a 2 dollar coupon for the alpine slide on the back of their Capelli's menu, and my husband got confused and told them we had a $2 coupon. 30 minutes after we've ordered the food they call our hotel room and tell us that they don't have one and ask to add 2 dollars on to the price. I apologize and say yes it's okay, and she then asks if we want to tip our driver. We have SOME cash but not a lot so we put part of the tip on the card planning to give them some cash when they get here. As soon as we tell her the amount she hangs up. I called back and asked if the food had been cooked or not, and if the driver was on the way, (with the intent to cancel the order....) They said that it was on the way... 20 minutes later the same woman I talked to comes to our door and asks why I wanted to cancel the order.... she obviously hadn't left yet, and had asked us to tip her over the phone! Before she came to our door and served us food.... really!? The manager was so rude the entire time, and the food is sub-par at best. We weren't expecting wonderful pizza, but at least courteous service would be great. 1/10 do not order here. Nope.
We decided to stay in our hotel room and order a pizza...unfortunately we called this place!
Freshly made, delicious pizza/crust and fast delivery at a great price. We ordered four pizzas, and the delivery time was about 25 minutes, much sooner than I expected. We are staying in a cabin at Covered Bridge Resort, and the driver had no trouble finding us. Fast, friendly service that I would highly recommend.
Always has amazingly great food
It took twice as long to get our food, and we called twice asking about it. Rhonda was very rude and condescending while speaking with us. Food was lukewarm and chewy. Would NOT recommend the Gatlinburg location!!!
Mexican Food is a US Restaurant based in Pigeon Forge, Tennessee. Mexican Food is located at 632 Wears Valley Rd, Pigeon Forge, TN 37863, USA.
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