This is THE SLOWEST Sonic. Every time I give them another chance, they are worse than the time before. Today marks twice that I have had to abandon my order in the drive thru, because the line simply does not move. I once sat at the intercom for 10 minutes without being acknowledged, then drove to the window and sat there for 5 minutes—still nothing. There is absolutely no sense of urgency here.
First time there, loved the boneless wings bites. Sweet chili sauce is terrific. Friendly and efficient staff too
Card machine was down but we were informed after they gave us our food- and we were all gonna pay with card. Wanted to walk away but we coughed up what money we did have to pay as much as we could. Went back a few days later and spent about 20 minutes in the drive thru only to have drinks mixed up and eventually the window girl went to people behind us to get paid for orders when we were just waiting on three burgers at dinner time.
Wouldn't recommend... Takes a good 10 min to get someone on speaker. Then sit in drive thru a good 30 min for only a drink even when there are no cars. This happens daily. Going to have to quit waisting my time
This is by far the worst sonic I have ever been to. For starters they would answer the headset but not say anything. For me to place my order I had to walk up to the door to get them outside. Also, I did not receive a fork with my chili cheese dog or chili cheese fry. Now let me add that I used to be a manager of a sonic and anything that gets chili and/or cheese gets served with a fork. I tried to go to drive thru to let them know and yet again no answer. I drove around to the window only to sit for 5 minutes until someone finally came over there. Not to mention that the manager on duty looked right at me and neglected to come over there. If I could give no stars I definitely would. Worst service ever! Date of visit 11-08-2017 at 5:30pm.
Sonic Drive In is a US Restaurant based in Pigeon Forge, Tennessee. Sonic Drive In is located at 2246 Parkway, Pigeon Forge, TN 37863, USA.
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